Introduction to ebike FAQs
We are always here to help you even if your warranty has expired. Call us at 1.833.933.5588, or email email@example.com.
Thu, 21 Jan, 2021 at 3:52 PM
Your order can only be cancelled or changed if we haven't shipped yet. Please email firstname.lastname@example.org.
Wed, 18 Nov, 2020 at 1:15 PM
We collect GST as well as HST, but do not charge PST in any Canadian province.
Tue, 16 Feb, 2021 at 12:16 PM
Company website www.dj-ebikes.com/www.dj-ebikes.ca) Retail location (Calgary AB), or through a valued DJ Retail Partner (see https://dj-ebikes.com/pages/re...
Tue, 25 Jan, 2022 at 11:15 AM
The reason that the bike requires assembly is to protect it during shipment. Therefore, we are talking about assembling the front wheel, handle bar, seat et...
Wed, 18 Nov, 2020 at 1:26 PM
At the moment, we have one color option for each DJ Bike, matte black or pearl white. In the future we hope to provide more color options.
Wed, 18 Nov, 2020 at 1:31 PM
You can drive the bike in light rain and snow. Please do not ride the bike under in thunderstorms or other extreme weather conditions. The bike is water res...
Wed, 18 Nov, 2020 at 1:48 PM
Can you ride DJ Bikes as regular bikes? Can you switch back and forth from regular to assisted riding?
Yes, you can ride the bikes as regular bikes by setting the mode to 0 as a system off. You can use the throttle to speed up when you need it and pedal as a ...
Wed, 18 Nov, 2020 at 1:54 PM
No, the speed limit is hard-wired in the controller (a maximum of 23 mph or 32 km/h) for safety purposes.
Tue, 25 Jan, 2022 at 11:47 AM
The bike itself, yes. However, the Lithium-ion battery will need to be shipped separately.
Sat, 21 Nov, 2020 at 9:54 AM